McDonald Consulting, through its vast business leadership and life experience will be able to provide you with the communication skills to avoid misunderstanding and conflict in your business through the Process Communication Model® (PCM), for your personal and professional development.
Therefore if you want your team to be motivated, productive and happy McDonald Consulting will be able to teach you the skills to be able to individualise your communication. We all know that it is not enough for people to just hear you, they need to listen and understand.
"You need to talk their language"!
In our private lives, we readily acknowledge that we are all different. Yet in our professional lives we expect everyone to react in the same way. We totally ignore the differences in our people, creating an environment where conflict is almost inevitable.
When you look into these conflicts, a breakdown in communication is usually the cause. Understanding your team members, their needs, their frames of reference and their distress signals is the next step. Then you can adapt your own behaviour to build rapport, motivate each individual and win their cooperation. This is what PCM is all about.
Through Process Communication we will help you to learn the skills to observe and decode others' behaviour which will in turn allow you to form and maintain relationships based on constructive communication.
The by-product of these Process Communication learnings is that you will improve your business, communication skills, productivity and profits.
David McDonald is a Certified Facilitator for the Process Communication Model.
For more information on the PCM, click here